ONE PAG
ONE TEAM ONE PLAN ONE GOAL
Mission Statement
To provide a superior workplace for our associates so that as a team we can provide our guests with a superior consumer experience. We will express our love for every guest daily, and create an experience that will result in our guests choosing the Preston Automotive Group for all the services we provide.
About

Who are we?

Since 1975, the Preston Automotive Group has been proud to start from the Eastern Shore and has grown to serve customers nationwide, offering the very best in both sales and service. We continue to look for ways to better serve our communities and began Preston Cares to assist with our outreach.

Mascot

Why the Frog?

In 1984 Dave Wilson was looking for an idea to promote February Sales. After a brainstorming session with our local television station (WBOC), the frog was born. It was a leap year so the idea seemed to fit well. In our very first "frog" commercial, Dave Wilson lightheartedly tells his sales team, "Come on guys, Everybody would love to have a frog." ... Little did he know how true that was!

LEGACY

History of the Frog

For the last three decades, the Frog has been an integral part of the Preston Automotive Group family, representing us in our logo, in our commercials, and around the community. More than 30 years later, we still give away a frog with every purchase, he sits proudly on the dashboard of every Preston vehicle. Although his look has changed a little over the years, the Frog is still our guy and his message is still, "Cars Cost Less in Preston".

COMMUNITY

Preston Cares

Since the very beginning, Community has been at the forefront of our Core Values. Giving back to those in need and using our PAG platform to uplift members of our community is what keeps us moving forward. Through our joint efforts, we lend a helping hand to those who need it most and raise awareness for important organizations and charities who share our same passion for sparking change within our communities.

Hop In

The Story Behind HOP IN Car Wash

When Preston Automotive Group acquired the longtime Wet Dog Car Wash in Easton, we saw an opportunity to do more than just update a local landmark. We set out to reimagine it entirely. A full renovation, state-of-the-art technology, and a customer experience built for the modern driver transformed a community staple into something new: HOP IN Car Wash.

But the name means more than it lets on. HOP IN carries a hidden tribute to the HOPEINS Foundation, honoring the memory of Carson Bauer Wilson. With every wash, a portion of proceeds goes directly toward the foundation's mission: giving back to communities across Delmarva.

For the Wilson family, HOP IN is a full-circle moment. Founder Dave Wilson Sr. got his start in the automotive industry detailing cars by hand, so bringing HOP IN Car Wash to life is a return to where it all began. It's a tribute to that legacy, and a continuation of what Preston Automotive Group has always stood for: serving our customers and strengthening the communities we're proud to call home.

Come see it for yourself. Every wash at HOP IN is more than a clean car; it's a small way of giving back to the place we call home. Stop by, hop in, and be part of the story.

bENEFITS

Preston Business Alliance

For more than 40 years, Preston Automotive Group has strived to align ourselves with other local businesses because we were taught by our matriarch, Pansy Wilson, that local businesses that support local businesses create the strongest communities and one of our core values is to serve our communities daily! To further that commitment, we are excited to introduce you to Preston Business Alliance.

Core Values

Integrity

We will always do what is right; not what is easy, cheap, popular, or convenient. And we will do so without excuse and regardless of the cost.

Urgency

We will honor and serve one another and our guests with urgency, because there is power in now. Later is too late!

Teamwork

The good of the team comes before the personal pride, comfort level, or agenda of any one individual.

Personal Growth

We will work as hard on ourselves as we do on our job, because our business will get better when we get better. Getting better is not an option!

Attention to Detail

We will become brilliant in the basics and commit to doing the ordinary things extraordinarily well. We are committed to becoming faithful in the "little" things, because in pursuit of perfection, we can expect to catch excellence.

Community

We will actively support the communities we serve, and will encourage involvement in programs that are important to our associates.

Preston Automotive Group

Always

  1. Always Be All In. Bring full effort, focus, and energy to every guest and every task.
  2. Always Own It. Take responsibility for every situation until it’s resolved—no passing the buck.
  3. Always act like ONEPAG. Collaborate across stores and departments as one unified team.
  4. Always greet guests and teammates with a smile, eye contact, and genuine energy.
  5. Always use names. It shows respect, connection, and care.
  6. Always communicate clearly and positively. Your words reflect our culture.
  7. Always escort instead of pointing. Walk guests to what they need—it’s the Preston way.
  8. Always update guests with the status of their issue or vehicle multiple times a day until it’s resolved. Communication builds trust.
  9. Always listen first, then act with urgency.
  10. Always go beyond what’s expected. Surprise people with great service.
  11. Always celebrate others and share wins. ONEPAG means everyone matters.

Never

  1.  Never point. Always escort, lead, or show—don’t direct from a distance.
  2. Never ignore a guest, associate, or message. A quick response shows you care.
  3.    Never blame or point fingers. Solve the issue, not the person.
  4. Never speak negatively about our associates, stores, or guest. Protect the culture.
  5. Never settle for average. We raise the bar for automotive excellence on Delmarva.
  6. Never let your attitude slip. Energy is contagious—make sure yours lifts others.
  7.   Never make excuses. Be solution-driven and proactive.
  8. Never forget what we represent. Be All In. Own It. ONEPAG.
  9. Never say “That’s not my job.” Own it until it’s handled.

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